Contact Us
Address
310 E Island Road, Saratoga Springs,
Utah, 84045
Contact us using the form bellow
Working hours
Available M-F 9:00-4:00
(except holidays)
Delivery and Return
Delivery:
All Trait Clothing Collection orders are processed within 3-7 business days (processing time may vary based on order volume)
All custom orders are processed within 5-10 business days (processing time may vary based on order volume).
We offer standard and expedited shipping options at checkout.
Once your order is shipped, you will receive a tracking number via email.
Shipping times vary based on location, but typically take 3 days - 2 weeks.
Returns & Exchanges:
Because our items are custom-made, we do not accept returns or exchanges unless the item arrives damaged or there is a mistake on our part.
If you receive a defective or incorrect item, please contact us within 3 days of delivery with photos, and we will make it right.
We are not responsible for sizing issues, so please refer to our size guide before placing an order.
For any questions, feel free to reach out to traitclothing5@gmail.com